bajibet Privacy Policy

This platform, operated by bajibet, places the highest importance on user privacy. This Privacy Policy ("Policy") applies to the bajibetapp.cam website and all services associated with it. It describes how we collect, process, store, and protect the personal information of our users.

By registering on this platform or using its services, you consent to the terms of this Privacy Policy. To understand the full terms of use for our services, please read the Terms and Conditions, where all rules governing use of the service are discussed in detail.

This policy may be revised from time to time. We will notify you of any significant changes via your registered email address or through a notice on the platform.

bajibet collects various categories of information, divided broadly into two types — personally identifiable information and non-identifiable information.

2.1 Personally Identifiable Information

During registration and account management, we may collect the following information:

• Full name (in Bengali and/or English)
• Date of birth — for age verification (to confirm 21+)
• Mobile number and email address
• Current address and postal code
• National ID (NID) or passport number (when identity verification is required)
• Financial transaction details — bKash, Nagad, Rocket, or Upay number

2.2 Activity-Related Information

Certain information is recorded automatically while you use the platform:

• Login time, IP address, and type of device used
• Browser name and version
• Betting and gaming history, deposit and withdrawal records
• Time spent on the platform and pages visited

2.3 Communication-Related Information

When you contact our customer support team via live chat or email, records of those conversations may be stored. This is used to improve service quality and to assist you more effectively in the future.

bajibet collects user information through the following methods:

• Directly Provided Information: Information you provide yourself when filling out registration forms, updating account details, or making deposits or withdrawals.
• Automatic Collection: Site usage information collected through cookies, web beacons, and similar technologies.
• Via Third Parties: Information received from payment processors or identity verification agencies, used solely to ensure secure transactions.
• Support Channels: Information voluntarily shared during live chat or email communication.

Collected information is used for the specific purposes listed below. We do not use your information beyond these stated purposes under any circumstances:

4.1 Account Management and Verification

Information is used to complete the registration process, keep your account active, and confirm your identity. Age verification is mandatory — only individuals aged 21 or above may use bajibet services.

4.2 Processing Financial Transactions

Your mobile banking details are required to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This information is essential for securely processing all transactions, starting from a minimum deposit of ৳300.

4.3 Service Improvement and Personalisation

By analysing your gaming preferences and usage patterns, we make the platform experience more relevant to you. This information is also used to inform you about relevant promotions and bonus offers.

4.4 Security and Fraud Prevention

Information is analysed to maintain account security, detect unauthorised access, and prevent suspicious activity. This directly contributes to the protection of your account and funds.

4.5 Fulfilling Legal Obligations

Storing and processing certain information may be required to comply with applicable laws and regulations.

4.6 Customer Support

Your account information and communication history are used to provide 24/7 live chat and email support, enabling our support team to resolve your issues quickly and effectively.

bajibet applies industry-standard technical and organisational measures to protect your information. All sensitive data on our servers is transferred and stored using SSL (Secure Sockets Layer) encryption.

5.1 Technical Security Measures

• 256-bit SSL encryption — on all data transfers
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication support
• PCI-DSS compliant processing for payment information

5.2 Data Retention Period

Your information is retained while your account remains active. Even after account closure, certain information may be kept for a defined period due to legal obligations. After that, it is securely deleted or anonymised.

5.3 In the Event of a Data Breach

If a data breach or security incident occurs, we will notify affected users as quickly as possible and take the necessary corrective action.

bajibet does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in specific cases necessary for operating the service:

6.1 Service Providers

Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and maintenance of technical infrastructure. All such partners are contractually bound to uphold our privacy standards.

6.2 Game Providers

Session information necessary for delivering services from game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may be exchanged. However, this does not constitute personally identifiable information.

6.3 Legal Obligations

We may be legally required to provide information in response to a court order, applicable law, or a valid request from a government authority. In such cases, we will provide only the information specifically requested.

6.4 Business Restructuring

In the event of a business merger or acquisition, user information may be transferred. You will be notified in advance in such situations, and protection in accordance with this privacy policy will be ensured.

The bajibetapp.cam website uses cookies and similar tracking technologies to improve the user experience.

7.1 Types of Cookies

• Essential Cookies: These are necessary for maintaining login status and managing secure sessions. Disabling these cookies will disrupt the core functions of the site.
• Functionality Cookies: Remember your preferred language, theme, and other settings.
• Analytics Cookies: Collect statistics on site usage, which helps improve the service. This information is analysed in aggregated and anonymous form.

7.2 Cookie Controls

You can control whether to accept or reject cookies through your browser settings. However, disabling essential cookies may mean you are unable to use all features of the site.

As a bajibet user, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not apply where legal obligations exist.
• Right to Restrict Processing: In certain cases you can request that processing of your information be limited.
• Right to Data Portability: You can request your information in a structured, machine-readable format.
• Right to Object: You can object to your information being used for specific purposes.

To exercise these rights, contact our support team. To learn more about responsible gaming and to set spending limits on your account, read our Responsible Gaming page.

bajibet strictly enforces its age restriction policy. Our services are for individuals aged 21 or above only. We do not collect or store any information from anyone under the age of 21.

Age verification is mandatory at registration. If anyone registers using false information, their account will be permanently closed and all associated information will be deleted.

If you suspect that a minor is using the platform, notify our support team immediately. We will take the appropriate action.

We review and update this privacy policy from time to time. The method of notifying users is determined by the nature of the change:

• Minor Changes: Communicated by updating the "Last Updated" date at the top of the page.
• Significant Changes: A notice will be sent to the registered email address and/or a clear banner will be displayed on the platform.
• Fundamental Changes: Active consent from users may be sought.

Continued use of the platform after changes are made will be considered acceptance of the new policy. The latest policy will always be available on this page.

For answers to general questions about our services, visit the Frequently Asked Questions (FAQ) page, where detailed information on various topics is provided.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our customer support team provides assistance in both Bengali and English.

• 24/7 Live Chat — via the support icon on the platform
• Email: [email protected]

For privacy-related requests, write "Privacy Request" in the Subject line of the email and include the email address or mobile number registered to your account.